Overview

A practical action plan for reinventing healthcare in a post-pandemic world—from a physician-entrepreneur who works with Fortune 500 companies.

If the healthcare system were an emperor, Covid-19 tragically revealed that it had no clothes. Healthcare had to adapt, and quickly―sparking a dramatic acceleration of virtual care, drive-through testing, and home-based services. In the process, old rules were rewritten and, perhaps surprisingly, largely in a good way for patients. To succeed in the post-pandemic world, all of us―patients, caregivers, providers, employers, investors, technologists, and policymakers―need to understand the new healthcare landscape and change our strategies and behaviors accordingly.

In Care After Covid, practicing physician and business leader Dr. Shantanu Nundy—Chief Medical Officer of Accolade, which provides technology-enabled health services to Fortune 500 companies as well as small businesses―lays out a comprehensive plan to transform healthcare along three dimensions:

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Distributed

Healthcare will happen where health happens. It will shift from where doctors are to where patients are—at home, in the community, and increasingly on their phones.

 
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Digitally Enabled

Healthcare and the relationships that are central to care will be strengthened by data and technology. It will shift from being siloed to connected, from being episodic to continuous, from one-size-fits-all to more personalized.

 
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Decentralized

Healthcare decisions and resources will be in the hands of those closest to care. The power to determine who gets care and how they get it will shift away from governments and insurance companies to communities, employers, doctors, and patients.

 

Filled with firsthand insights and stories from the frontlines of healthcare—as well as innovative solutions that were proven effective before and during the pandemic—Care After Covid shows all stakeholders in the healthcare ecosystem exactly what needs to change and, more importantly, how to do it. The time to act is now. We can’t afford not to.

 
 

From the Front Cover

 “Shantanu was one of the first to advocate for testing and hospitalizing patients for Covid-19 at home during the pandemic. From my firsthand experiences working with him, I know Shantanu to be an extraordinary bridge-builder, deeply knowledgeable about medicine, technology, and the needs of patients and caregivers alike. That depth of understanding informs every page of this book, which is required reading for all healthcare decision-makers. Care After Covid shows us the way to a better healthcare future for all.”

Donald M. Berwick, MD, MPP, FRCP, former Administrator of the Centers for Medicare and Medicaid Services and President Emeritus and Senior Fellow at the Institute for Healthcare Improvement

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From the Back Cover

 
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“Few physicians have accomplished as much as Shantanu Nundy to reinvent medicine—from pioneering improvements in teamwork in operating rooms across the world at the World Health Organization and building the world’s largest open medical project with tens of thousands of doctors to revolutionizing employer healthcare at Accolade. This book translates Shantanu’s vision for the future of healthcare into a pragmatic and highly applicable guide for employers, technologists, policymakers, and patients to transform our healthcare system after this terrible pandemic.”

Marty Makary, MD, MPH, Chief of Islet Transplant Surgery and Professor of Surgery at Johns Hopkins and New York Times bestselling author of The Price We Pay

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“Dr. Nundy has a knack for seeing around the corner and being able to bridge where the system is today to where it needs to be. In this book, he shares a powerful framework that healthcare leaders globally can use to accelerate progress for the world’s most vulnerable.”

Mickey Chopra, MD, PhD, Global Solutions Lead for Service Delivery in the Health Nutrition and Population global practice of the World Bank and former Chief of Health at UNICEF

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“A must-read. Dr. Nundy’s insights are practical yet sophisticated because he brings his clinical instincts, his business acumen, and his heart to each page. There will be a number of books that reflect on 2020 and beyond, but Care After Covid should be at the top everyone’s reading list.”

Kavita Patel, MD, MSHS, NBC News contributor, MSNBC columnist, and Nonresident Fellow at the Brookings Institution

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“We’re at the start of a new golden era for tech-enabled healthcare, and Shantanu Nundy’s work is a call to arms for both innovators who are building virtual-first care models, as well as incumbents that will need to reinvent themselves to stay relevant in the post-pandemic ‘next normal.’”

Julie Yoo, General Partner at Andreessen Horowitz

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“Dr. Nundy represents the best of American medicine—a Hopkins-trained physician and MIT engineer who has spent a career inventing new ways of delivering healthcare and caring for the underserved. In Care After Covid, he translates his experiences into a bold and compelling vision for where healthcare must go that will resonate with providers and C-suite leadership alike.”

Senator Bill Frist, former U.S. Senate Majority Leader and heart and lung transplant surgeon